FAQs

 

WHEN WILL MY ORDER SHIP?

All orders typically ship in 1 - 3 business days.

 

DO YOU SHIP INTERNATIONALLY?

Yes we do, we ship to to over 220 countries and territories worldwide. If your location or country is not available, contact us and we can try to arrange alternative shipping.

 

CAN I ADD TO MY ORDER?

If your order has not been shipped yet, contact us and we are happy to add to it.

 

WHERE ARE YOU LOCATED?

We are located in Sydney, and we are online only; but take advantage of our FREE AUS Wide Shipping on orders over $70.00

 

HOW DO WE SOURCE OUR CRYSTALS?

All of our crystals are sourced from ethical locations around the world, from the miners directly or from local wholesalers who share our vision. Every single one of our products is hand chosen; for its beauty, and for its magic. Each piece in our collection is one of a kind, so if you find something you love, it might just be universal fate.

 

HOW CAN I CONTACT YOU?

If you have any questions at all, please don't hesitate to contact our friendly customer support team! We are more than happy to help!

Email: support@universalfate.com